Auto Gate Problem again!
Tags: Auto Gate, problem
My auto gate problem agains! I bought a swing type auto gate (OAE Auto-Gate System brand) in June 2006 about RM1400 and so far I have call them for services or help for more than 10 times.
I already changed my auto gate motherboard for additional charge RM300 due to lightning strike according to their engineer. (remember they never tell you motherboard without warranty if lightning strike during purchase, maybe this is my fault.) last month and today the problem came again!
So far, the problems are auto gate not working, auto gate opening & closing speed are too fast, auto gate battery not working, remote control not working and etc.
The services and the products are sucks! The engineer is rude, never came in time, delay the date without notice.
Please please remember regarding this company name Home Alarm & Automation Sdn. Bhd. - Co. No. 415175-T
No.17D, Jalan Perdana 10/12, Pusat Perdagangan, Kuala Lumpur
55300 Wilayah Persekutuan, Malaysia
* Tel: 03-9274 9811, 03-9274 8000
* H/P: 016-233 2232
* Fax: 03-9274 8100
How I get to know this ’suck’ company? I got it from Media Focus brochure.
Hope no one kena cheat/tipu again~!
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March 9th, 2007 at 12:26 am
After reading about the frustration you have experienced, I would expect the irresponsible company to be HOME ALARM too. My bad experience is similar to your. Here it goes:
- end of 2004, changed the autogate swing arm type, even asked for a better quality and had paid higher price
- less than one month, the motherboard broke down and it happened during the 2005 CNY and nobody came to service even after the 10 days of the new year.
- finally they came and changed after some quarrellings with the staff. Was without the convenience of autogate for about a month.
- within that year of warranty, the system had broke down at least three times, each time, the mother board was changed.
- the last time of service, they even disconnect the wall control accidentally, and until today after many time calling, no body turned up to repair their blunder made. We paid for the price of their blunder by not having the convenience of opening the gate using the wall control.
- FYI, those workers are not engineers and they are just plain experienced work force.
- tonite, 20070308 the system broke again, after two years and I am looking for a reliable company to replace the system. Any recommendation?
July 31st, 2008 at 2:22 pm
may be u guys can try this brand , radion brand swing autogate. As i know, this company is concern the autogate business over more 10 years, i can assure they are full of experience ~~may be u can take some reference from the homepage and pls call 012-7879923 if u got any question ,thank you