Maxis Broadband
Posted on March 7, 2006
Updated 05 March 2008: This article posted 2 years back and we have more than 400 comments posted.
Most of the people are complain about TMNET Streamyx broadband this and that. However I would like to complain about Maxis broadband today. One of my customer in PJ Selangor area always have internet connection (for the last 2 days) problems during heavy lightning strike.
I have call up Maxis help desk support but they said no problem on their site. Hmmm…. So I was thinking how to prove to them and thanks god I can recall a Linux command “mtr”.
MTR is a network diagnostic tool which is combines the functionality of the traceroute and ping programs in a single network diagnostic tool. As “mtr” starts, it investigates the network connection between the host mtr runs on and HOSTNAME by sending packets with purposely low TTLs. It continues to send packets with low TTL, noting the response time of the intervening routers.
This allows mtr to print the response percentage and response times of the internet route to HOSTNAME. A sudden increase in packet loss or response time is often an indication of a bad (or simply overloaded) link. For an example: mtr mail.yahoo.com Please look at “Loss%” area, and you should see which IP Address or host name have most loss percentage. Save as a screen shot and email to them. Hope this can help you trouble shot your broadband!
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Comments
596 Responses to “Maxis Broadband”
When can we have 8mb broadband/isp in Malaysia?
kepada yang berkenaan:
saya telah tertipu.beginikah pihak maxis hendak melariskan product dengan cara menipu??.
saya melanggan maxis broadband daripada promoter pihak anda sendiri iaitu dari student uitm bersempena PC FAIR di UITM.Promoter anda telah menyatakn bahawa pihak maxis telah membuat satu promosi dimana melanggan selama tempoh sebulan tidak akan dikenakan charge bayaran.Pihak maxis telah menetapkan bahawa dlm tempoh sebulan adalah tempoh percubaan samaada boleh excess internet atau tidak dikawasan kolej kediaman saya.jika tidak dapat excess internet kami dibolehkan untuk memulangkan semula moderm dan telepon dan teminate number account.
Dalam kes saya, saya telah melanggan dan menerima barangan seperti moderm, wayar, telepon dll pada 16 hb mac 2007 dimana pihak maxis sendiri menghantar moderm tu kepada student2 di UITM.Hanya dalam tempoh seminggu sahaja saya mencuba untuk excess internet tetapi fail.saya terus pergi ke maxis centre KLANG untuk termintate account pada 22 mac 2007.saya memulangkan semua modern dan barangan yang saya terima kepada maxis centre.
KETIDAKPUASAN HATI SAYA,MENGAPA PIHAK TUAN MEMGENAKAN CHARGE SEBANYAK RM 139.32???? PADAHAL SAYA HANYA MENGGUNAKAN MODERM ITU DALAM TEMPOH SEMINGGU.ITU PUN LINE INTERNET X DAPAT EXCESS.LANGSUNG TIDAK DAPAT UNTUK MELAYARI INTERNET.DAN INI TELAH MELANGGAR PERJANJIAN SEMASA BROADBAND INI DI PROMOSIKAN MENYATAKN “TIDAK ADA SEBARANG CHARGE YANG KAN DIKENAKAN DALAM TEMPON PERCUBAAN SEBULAN”.
Keperhatina dari pihak tuan mengenai masalah kami dari KOLEJ MAWAR amat saya harapkan.Harap pihak tuan dapat memberi keterangan lanjut mengenai charge yang dikenakan kepada saya ini.sila reply pada email yang tertera.
to siti nazliana binti fakir,
just ignore the bills..i myself experience the same and contact mxis careline…they said just ignore the bill..but i guess u have to contact them first la..gud luck!
time to switch to digi…
at least their unlimited is RM99 and can msn.
i hope to see maxis down one day. They suck.
To: Digi supporter,
The Digi broadband is it the Digi mobile broadband?
maxis services is very terrible, each department didnt have coordination, suppose they cant my house to fix the wired broaband last week and they keep promise and can’t fix the exact date to come my house to fix, and lastly they came yesterday and the funny thing is the maxis technician told me that he don’t know how to deal with my laptop because my windows is home Vista and he just left with the stupid modem and without install the things, and today morning he said to me that this kind of situation he will ask the manager to fix but the manager is outstation this faizah the techbnician name,he cheat me, i call the technician office number 072220080 the manager is in office not in kl , he told me that he will sent another senior technician to me , n the whole day no people call me and due to my problem ! maxis brodband department, i called abt 20 times also no feedback from them such a lousy n cheating company , the maxis department diana , or other consultant also can’t deal my problem now my house with the maxis modem and without fixing and install hate it ! any incharge of maxis people can call me back i really don’t know how to deal with this .
from miss hong 0177286816
no…its using Edge GPRS unlimited.
something like Maxis 3G unlimited (but RM120)…
and I heard Digi although Edge still can beat Maxis 3G… more stable.
Even the dealer also say Digi Edge is better then Maxis 3G
Government also bias dont give 3G license to digi…crap.
so gonna switch to Digi postpaid soon.
and yea forgot to tell u i worked in maxis before thats why i know so much…
heyy..what about celcom?do they have broadband as well??
i’m using digi gprs/edge unlimited. recently i heard a promotion by celcom 3G unlimited data plan RM68 per month. which is better digi edge or celcom 3G? Digi is very smooth to me while surfing except its lack of edge in my area, while celcom (they said) in my area got edge.
Celcom’s broadband is indeed fast, 3.6Mbps is possible. BUT, do bear in mind that when you pay RM120 a month for fast broadband, whereby you can only surf the net and not access P2P services, i do not see the investment justified.
Just my 2 cents…
[...] And Maxis, why they don’t just lower their 3G montly unlimited service? RM120 is still expensive. I’m sure if Maxis can lower it down to RM68, everybody will subscribe to it. Some even says Maxis Broadband sucks with a lot of complaints! [...]
hi digi supporter
saya baru menggunakan Maxis wired broadband. sepanjang tempoh penggunaan saya sejak sebulan yang lepas, sy tidak menghadapi masalah langsung walaupun semasa hujan dan kilat
sebelum ini sy menggunakan digi edge.banyak kekurangannya. semasa connection active, phone call saya tak boleh terima dan sending SMS delay sehingga 1 hari.. connection tidaklah terlalu laju tapi caj RM99 untuk unlimited data adalah terlalu mahal bagi saya
Alamak, I thought I want to try out Maxis broadband,… but after reading this I have a 2nd thought.
What about Celcom broadband? Anyone tried that before?
What about Celcom broadband? Anyone tried that before? Perhaps it’s good as a backup when Streamyx goes down.
anybody face this problem. can’t connect to maxis wired broadband since 2 days at pusat bdr puchong?
it sometimes ok…sometimes ko..yesterday i only can connect to the internet before 12:00am..then it kaput again…anybody face same problem?
maxis penipuuuuuu… aku buat dua test (satu test dlm satu mase)
aku test bandwidth kat http://bandwidthmeter.maxis.com.my/checkspeed.asp
resultnye dl 227kbps, ul 54.5 kbps
test kat tempat lain
http://www.speedtest.net/
result ul shameful 37 kbps, ul 25 kbps…
WTF…. wei nak tipu pon agak agak la wei
WIMAX kuar nanti aku potong service hampeh ko….
kepada yang baru guna maxis broadband.. mesti belum rasa kekurangannya.. seperti saya dulu.. dah lama nanti maxis akan limit penggunaan anda… percayalah…
I worked with one of my friend in Meranti Jaya - Puchong(near Bukit Puchong, Puchong Utama & Tmn Tasik Puchong) without any problem this morning.
kepada expert2 smua.
Skrg ni pun saya dah pakai DIGI unlimited plan untuk access pakai hp dopod saya. tapi saya nak gunakan my hp as a modem kepada imac saya.
ada tak sesapa yang ada experience in setting up this configuration. Digi to iMac?
Tolong yek..?
wahai en.farizs, bukan digi ke imac tapi hp dopod ke imac. Sebelom ni aku penah buat connection gune maxis dan pkai sonyericsson k618i sebagai modem. Konsep lebih kurang same cume syntax je yang lain. Tq ~
zeko, apa syntax yg nak kena letak? dah cuba sampai skrg ni masih lagi takleh nak connect. dah nak give up dah ni… any helpers?
[...] Maxis Broadband Complaints by planetmy [...]
Maxis Broadband is really good NOW!! I was one of the unfortunate ones in the early mths of launch. However, I decided to give them a 2nd chance during the recent PC Fair Aug. I got to admit it was a whole world of difference from start till now.
First I paid RM100 for activation and got the modem on the spot and the line was activated the same day! I’ve since been browsing at speed more than 1.0Mbps on my DU Meter very frequently. Plus I heard they expanded their network to about 700plus stations on HSDPA within a year. Recently at their center in KLCC, I was shown their new mobile broadband modem. It was small, sleek and sexy. Plus it was really cheap but only available sometime next week..:(
Personally, kudos to Maxis for turning around so fast
i’m staying at bandar baru bangi. Can anybody comment about my intention to use maxis bb. how to check..
sam try their website. last time the maxis guy told me for best service you must be ideally be in their coverage area by street. I think it’s http://www.maxis.com.my/broadband. All the best!
Sam i stay at BB Bangi also; seksyen 2. Till now, i got no problem with Maxis BB. i already use it in Kota Kinabalu without any problem and also in my office-42nd floor at Pudu area. For info, i only subscribe 3G package which is cost RM68 a month. Surprisingly, for the first statement they charge me only RM52.65!
Just started using maxis wired broadband day before yesterday. The line wasn’t set up properly but now it is.
Before setting up the line was EXTRA EXTRA SLOW, WORST THAN STREAMYX but stable. Been experiencing unstable connection from streamyx for 2 months+.
Now that the line is set up, it loads faster than previously but pictures take very very very long to load…have to use download manager(flashget) to download pictures….from http://www.deviantart.com
But, web browsing definitely better than streamyx.The same can’t be said about uploading/downloading though. 3 pcs here and me and my sis use P2P.(i limit my torrent dls to aboout 5-10, don’t know about my sis.. she use torrent and emule)
Earlier today, I had to upload a file to a friend since 5pm today trying to upload a 2.74mb .rar file and I tried using yahoo to send… cannot, geocities..cannot, uploaded.to…cannot…. wait wait wait then i use megaupload…
At 8:30pm+ finally the file was uploaded. You say geng or not??
00:56:02 to upload 2.74mb at transfer rate 0.64kB/s
My dad says we’re under wired…but…
we’re only covered for wireless not wired.
http://www.speedtest.net also say the ping ms 999 upload 8kbs download 7kbps at 4:26AM Evening around 6-8pm ping ms 999 upload forgot download 2kbps…
Saya pengguna maxis wireless broadband 384kbps.Memang saya rasa tertipu dgn maxis kerana kelajuan yg sangat lembab iaitu kurang 100kbps. download sekitar 3 ke 10 kbps. Kadang 2 lebih slow dari dial-up. Saya pernah buat aduan, tapi keljuannya sama.Sesiapa yg nak melanggan maxis, saya nasihatkan lebihbaik ambik streamx.Saya pengguna dari Kinrara.
i’m using maxis broadband 384kbps for 2 months now, and it’s really-really sucks…very slow…i tested it with speedtest.net, download speed only 197kbps, upload 33kbps…download 5mb file take more than 15 min…average speed 3kbps..really suck
Maxis broadband really bad, low speed with high price, i just subscribe for 640kbps rm78 but i only get the speed 100++kbps or even lower. I am wondering is maxis dial up or broadband. I am regret with registering maxis, unstable bandwidth. I still have to use this maxis for 18 months, i am going to get crazy with the speed.
Giving up of Streamyx. Terminate fix line & streamyx as well. I’ve been using maxis 3g unlimited with my SE K600 handphone for over 6 months…. No problem at all… speedtest.net result over 120~200+kpbs… very stable & less down time…. now consider upgrade to 3.6mpbs package….
Does anyone can give me suggestion that which srervice of broadband more good? Im recently hope to find a broadband service that can let me use my SE W810i as a modem for my laptop to online. The most faster speed is how much?
Can a broadband use to play onlines games? Which is use to connect with the laptop?
My area dont have phone line.. new develop residential area somewhere at sg buloh..
No choice can’t get fixed line so try subscribe maxis broadband RM68 on yesterday. Activation fee RM100 and on spot can use.
First day very suck.. always disconnected and timeout.. Even can’t open speedtest or any internet connection speed test site.
Fortunately tonight is much better than yesterday. Can try speedtest, d/l 56kbps u/l 47kbps for kl server.. and use http://bandwidthmeter.maxis.com.my/checkSpeed.asp I got d/l around 30-40 kbps and u/l around 20-30kbps.
I think its ok ler for me.. just to access internet at home.. Not sure why today is better.. lets see 1-2 days more before end of cooling period to finalized my decision whether to keep or not..
To d/l or upload I’ll use T1 connection at office hehe..
Hi all. Am thinking to sign up maxis wireless broadband. But after reading thru good and bad comments (well mostly bad ones) i hv doubt and hold on to it.
Is anyone stays around tmn megah or tmn mayang@PJ? I would like to hear your views, pls. Tks.
To Telecommunications Minister
Feedback on Malaysia broadband standard sent in October 2007.
Internet services provided by Telekom Malaysia has been down for the past week or so, different time in different area.
There are few problems I could see Malaysians are facing in relation to internet access. It is my honour if I could get your attention sharing the plights we are facing.
When expectations failed, customers should be given choices to uptake other services felt suitable, unfortunately we are to do so in current Malaysia situation.
Many customers signed up for attractive Streamyx plans offered by Telekom Malaysia which tied them up for the next 12 months, 24 months or so. While both sides have their commitment to honour the contract until its expiry, the plans were taken up in view of excellent services assured.
Multiple downtimes every year is not an expectation we can be contented with.
This is as if one purchases a two-year voucher for a restaurant food. But if they start serving rot food, do we have to consume it for the rest of the year?
With Malaysia’s aim to be an IT hub, it is wise to compare us with international
standard of countries, where the Information Services are well ahead of others. Take OECD countries for example:
1) Their termination rates are low and even able to terminate current contracts with low penalty.
Malaysia: We are fully tied to the long-term contracts with no option to terminate even with reasonable penalty.
2) It encourages competition by forcing Local Loop Unbundling (LLU) to lower prices and improve services.
(LLU :- will we split Telekom into three separate operating companies, including wholesaling the internet infrastructure to its competitors?)
Malaysia: It is obvious Telekom’s been given the advantage ahead of others, has in a monopolistic position and its arm’s owned the back bone of Malaysia’s broadband access infrastructure. Oher providers can only operate in certain area and region.
3) Most OECD have continuous improvement of services throughout year on year basis. Many OECD countries are offering broadband bandwidth of over 30 Mbps.
Malaysia: The top two most popular broadband plans - 0.5Mbps and 1Mbps bandwidth have been in operation for more than more than 7 years?
(Even Thailand and Singapore way surpassed Malaysia at least 10Mbps for years).
Malaysia has only started planning to build infrastructure capable of up to 100Mbps.
With it, why is Malaysia able to commit it will support 10% of its capability?
4) Most OECD countries aiming for above 90% household broadband uptake by lowering prices and building infrastructure for rural areas
Malaysia : In our mission to be an IT hub, why did Telecommunication Minister allow lowering the target from 75% to 50%, just to have a sense of accomplishment?
Are we allowing ourselves to widen the gap with countries that are on IT forefronts? Should we instead increase investment and cover other areas, especially rural areas. When will we be able to cater high speed internet ALL Malaysians?
I’m a TIME broadband user and I must say I’m quite satisfied with it. Good latency and stability, it never goes down for more than a few minutes.
The only issue is it is quite costly and its limited bandwidth, RM98 monthly for just 384kbps. But judging from the quality of the connection and the reputed customer service, I’m glad to be paying that amount.
[...] http://www.planetmy.com/blog/?p=15 [...]
i jz subscribe maxis bb rm68(384kbps) for 1 week only…for first 2 days i feeling i change from streamyx to maxis bb is worth…bcoz when i dl p2p even can reach 150kbps fast than streamyx rm77(1mbps) package..after 2days i feel i m regret..bcoz even want sign in msn also cant…n then when i want surf to hotmail.com o msn.com also cant too..what a crap….
so the nxt day i try calling to 1800-82-2000 their customer service but hardly to talk as the phone line seem to have a “construction background sound” and i try to use diff phone to call them but still they make it availabe.WTF…
Don use maxis broadband,it’s to slow.
cheat ppl one.
when i subscribed that time they din tell about the 18 months contract. now i wan to terminate they said
i have to pay RM1300+ .
sucks
i m cheated
my father is going to sue them.
I Was using maxis wireless broadband recently but i have to cancel the service since the connection is noT STABLE!!! i experience connection lost every seconds which will be frust if ur downloading. i tried celcom sim card but i cant used it with my maxis modem since it was contract. i was penalty 4 stopping their service and now subscribing celcom d68. the connection was excellent rm68 which is 384kbps package but i manage 2 get 1mbps. the rm120 package is 3.6MBPS!! i did purchase the modem seperately at blue cube maluri.
I’ve test the speed connection, it was different when test on (http://bandwidthmeter.maxis.com.my/checkspeed.asp) with (http://www.speedtest.net/). I’m subscribe RM 99 package, and the connection very bad. They told me, i can use p2p, downloading or whatever heavy because I’m choosing the good package, but after i tried it at home, it really ’sux’. I still have 18 month contract with them, and what i think is, Maxis is ‘LIE with full LIAR’. They gave hope to people and same time they kill you from behind. Which part I’m located, nearly KL. In Cheras.
seong b4 u sign the maxis contract u gt read properly the policy anot if u terminate within 18month den u have to pay for it …
btw i using streamyx 512kbps everyday between 12pm -5pm office hrs i having slow spd connection i cant even .. download or game the spd run 1.3-7.8kpbs per sc only …
They phoned me asking to sign up for he service but the web said melaka is not under coverage!!!!!
no matter wat service, if it is “made from malaysia” it will always sux!!!!!
saya guna celcom daily broadband.sekali daftar charge rm8.00 dapat 24jam unlimited termasuk p2p.saya guna nokia n73. sim card 3g prepaid. tak ada masalah. dengar2 maxis nak lawan.tak tahu apa pakejnya.
dont vote the same gomen into service the next election, if u all do then the same kind service will there for the future
alamak… aku dalam dilema nie…. taklama lagi jiran aku nak pindah.. takleh la aku merasa wifi dia lagi.. line streamyx aku dah lama kena potong… pasal tak bayar.. servis hampeh macam siuttt… tapi caj gila babeng mahal… la ni plan ingat nak pakai maxis broadband… baca kat sini camni la plakk problemnya.. adoiilaa… dalam dilema aku nie…. tolonglah aku… aku takleh hidup tanpa internet… awek2 aku kat myspace friendster tu lak ramai… kesepian la aku nnt klu takde internet…. huaaaaaaa
Planet Malaysia: Wow, your English really sucks.
emm.. wondering anybody from
Johor Bahru area using maxis broadband service..
tampoi.. perling.. kempas.. skudai etc..
anything that we can share…?
thinking to use maxis.. tapi risau plak
coz bila baca fact2 diatas… macam2… mostly bad thing rather that good…
anyone can help..
im a new user in this kinda wireless… could enione help me???
Can anyone advise me on the most suitable broadband service to apply for please? I live in Sect 17 PJ.
well 2 all streamyx , digi , celcom n maxis user come in here and compare ur spd..
Visit the link below
speedtest.net
wiresless…kalau ada laptop berkebolehan wifi…dan kawasan kediaman anda ada wifi tapi jauh…guna cantenna…macam mana nak wat cantena..cari kat internet..ada yg dah siap dijual…kalau wifi yg anda ingin tumpang berpassword…minta kat jiran anda password tu hehehe
aku pun geram jugak..nak download lambat..pastu masa nak beli dulu promoter tu kata ok tak da masalah..download laju..tengok filem laju tak tersekat sekat..tapi hampes..geram aku..cas mahal pulak tu..
aku pun geram jugak..nak download lambat..pastu masa nak beli dulu promoter tu kata ok tak da masalah..download laju..tengok filem laju tak tersekat sekat..tapi hampes..geram aku..cas mahal pulak tu..kalau 3.6 mbps takkan le lembab cam dail up
aku pun geram jugak..nak download lambat..pastu masa nak beli dulu promoter tu kata ok tak da masalah..download laju..tengok filem laju tak tersekat sekat ( filem online yg yahoo sediakan)..tapi hampes..geram aku..cas mahal pulak tu..kalau 3.6 mbps takkan le lembab cam dail up
Update for my post (No. 28).After nearly a month since signing up for maxis 3.6mbps.
Two weeks ago complained to maxis about the line getting way worst than that. Average download speed for files/pictures during day 2kb/ps. Web browsing ok la.
P2P day time tak leh pakai at all. At night, P2P can work but about 10+ kbps only.
So far I find morning 6-7AM best speed for web browsing, P2P cannot connect. 2-5am quite good, P2P ok also. Day time sometimes have to refresh page or reboot modem.
Technician came a few days ago. Say line no problem. Subang Jaya line here 200 kbps considered good already. Some places get half or worst. My dad asked why can’t get 3.6mbps, the technician laughed and said no way can get that kind of speed.
Anyone know how to port forward with maxis? I can’t access router configuration page. Used to be 192.168.1.1(aztech router/streamyx connection page) now it’s 192.168.0.1(maxis ZTE page).
Sorry to say Alez & Haizul,
The most suitable broadband to use these days are not available in Malaysia.
Most countries - OECD, even Thailand and Singapore, Hong Kong are using above 10mbps, some even have been using 30mbps for few years
Malaysia most popular plans are 0.5 & 1 mbps. Long way to catch up.
To have broadband reaching every home in Malaysia with updated technology
Malaysia need to spend 53 Billion.
But it’s announced & said… “it appears the Malaysian government has opted for the less costly option”
Maksud, nak jimat and abaikan rakyat lah!
Banyak rumah tak dapat high-speed internet (broadband) tu.
To other countries, that’s underinvested lah!
Pak Leh lebih suka invest Restaurant makanan di Australia.
Some more, invest in technology capable of 100mbps but targeting to have 10mbps?
Isn’t that like, we’re buying a racing car but hope it can go as fast as 10km/hour? hahaha
WHAT A SHAME?!!
Bacalah sendiri…
http://www.businessweek.com/globalbiz/content/oct2007/gb2007104_831833.htm?chan=top+news_top+news+index_global+business
jom…kekawan sumer…kiter pakat2 tuka to vdsl…giga broadband…
especially sesaper yg kt klang valley…cum to us…
giga broadband…!!
“# jackson lee chee chea Says:
October 17th, 2007 at 4:55 pm
no matter wat service, if it is “made from malaysia” it will always sux!!!!!”
i support you…… that’s the truth, the whole truth and absolute truth.
Does anyone know how to setup Maxis 3G for Laptop using K618 as phone modem. Do I need to setup K618 and Laptop as well. Appreciate if someone can guide me thru..Thanks
Saya plan nak guna celcom broadband. ada sapa-sapa yang guna ..boleh bagi pandangan tak. Saya tinggal di bandar baru bangi.
Ada sesiapa yang dah pakai izzinet? boleh komen sikit tak.. sbb saya dok plan nak pakai.
saya guna maxis broadband pkg 78 .buat masa skrg ni puashati je. saYA TINGGAL DI SEKSYEN 2 BANDAR BARU BANGI. JALAN 4/2
Thanks for all comments. Read 4G Wireless Broadband:
http://www.planetmy.com/blog/4g-wireless-broadband-in-malaysia/
It’s actually kinda surprising how the definition of high speed internet access has changed drastically over the years. Because 5 years ago, when I was at my brother’s place in Singapore,a 512kbps broadband line loads a flash website in only a matter of seconds. 5 years later, Maxis’s 3.2 Mbps High Speed Internet Access takes 10 secs to load Google. I must have missed out on the referendum to change the definition of high speed from actual broadband to slightly better than dial-up.
It’s disheartening, really, when people boast that their product can reach UP TO 3.6 Mbps for RM98 and 512kbps for RM78 and the reality really leaves much to be desired. For 98 bucks, I really have a peak speed of around 500kbps or less. When asked, the sale people expressed surprise because “people usually get around 300 kbps in this area”. I don’t remember hearing that when they promote their product. (I wonder how much speed can the RM78 package go. Perhaps as fast as dial-up, hopefully). The speed they say is fastest in the lower floors of my condo (I stay in the 1st floor) and generally everyone is VERY satisfied with their service (No complains so far, the lady chants). The highest speed their customer ever got in Klang Valley, according to them, is 2.6Mbps. Which brings me back to the question - why did they promote and claimed that the line can reach 3.6 Mbps when no one gets that?
But then again,300 kbps is really within “up to 3.6 Mbps”, the sales person says. And so is zero. So I think I should just live with getting 0 kbps because it’s still “up to 3.6 Mbps”. Having said that, I would also hope that all Maxis staff and executives enjoy equal consumer privileges as those they’ve dished out at us. Living up to their own standards is the word I’m looking for. I can really imagine them being fully satisfied when any of the below incidences occur to them:
On a slimming product,
Maxis: Hey, your Auta-Liar Slimming Cream promised to help me lose UP TO 10kgs, I’ve lost 10 grammes. Wow! your product works! Thanks so much!
On a Car,
Maxis: Wow Protodua Penipu claims to reach UP TO 300kmh and I could reach 60 kmh. That’s great!
On a health insurance policy,
Maxis: This Max Is Cacat Plan is really great. They promised to compensate UP TO RM100,000 for a disability. I’ve lost a hand and a leg and they gave me RM100. Perfect!
If I’m not mistaken, Maxis is a multinational company that is the forerunner of the Malaysian economy. What a great way to represent the transparency and honesty of Malaysian commerce. I’m sure Ananda Krishnan will be more than happy to earn his money the right way rather than cheating his fellow countrymen. Maybe he can start by actually reforming the whole Maxis Narrowband technical department (e.g sacking people) and also dissolving the B.E.E.B.U (Bluff Everyone Else But Us) division.
P/s: I’ve tried applying for Maxis in March this year and they lost my form. TWICE. And they promised to call back and never did. TWENTY TIMES. But after I heard that they’ve relaunched their service I thought I’d give them a try. Big mistake.
wtf…..you!! maxis was very bad..slow like a siput babi..package rm68 but monthly bill rm70+. claim to get high speed up to 2Mbps but only can get below 100kbps. My grandfather using dialup still can beat me in online war games because he’s going faster and faster even with dialup.
haaahaaaa….do play play ha…
woohooo yah ….. just activated my maxis bb today… hehehe no 3g coverage salak tinggi area lol… but managed to get connect with dial up speed sigh… as long aku bleh access torrent server kat rumah parent aku hahaha… harap harap lepas ni makin meluas laa coverage for 3g and 3.5 maxis ni… sikit kecewa sebab tak dapat merasa full speed on first day… takper tunggu modem besar tuh full charge bleh guna estimate 4 hours erk.. esok boleh ronda ronda area putrajaya haha…
pendapat aku haha jangan ambik usb modem tuh kecik tak ganas lol ehhe… ambik je yang modem besar RM98 jer dari RM128(usb modem)… ikut perkiraan aku if nak guna modem besar tuh guna batery bleh kot online from 1 to 2 hours(laptop pun paling lama 3 hour)… kalau flat pun jumpa plug cucuk je adapter charge ahha jangan malu malu… sorok je dalam beg .. keluarkan antena je haha.. geek… apa aku meran ni ahha.. aku gumbira dapat jugak access net dari hujung dunia ni hahaha… esok pergi cari converter untuk car charger eheheh… RM98 for unlimited 3.5G access .. janji tak payah nak regist fix line laa apa la .. pakai fix line tmnut.. nak kena bayar sewa line.. pastu streamyx lagi…
hello cosmic ..kau ni guna pakej mano…yg ku tahucuma ado pakej 67..78..138…ish..ish..tak de ke sapa2 nak bg tau pasal CELCOM BB
ouh ni bukan celcom… ni maxis broadband package “POWER RM98″ … ni aku tgh duk post.. tetiba aku bukak tingkap leluas.. jadi UMTS laks semalas EDGE so maknanya area rumah aku ni ada maxis 3g laa ahhaha… dan aku yakin … aku jela pengguna maxis broadband kat kawasan ni hahaha… laju semacam je.. youtube … msn… radio blog semua aku stream serentak… takde lag langsung… tapi aku rasa tak full speed lagi ni.. aku estimate baru 500kbps je ni… nak tido jap .. jap lagi aku nak merayau putrajaya hehehe.. letih baru balik keja shift malam haiyoh
yg aku ckp pakej tu maxis la…
aku nak tahu gak psal celcom BB. Psl maxis truk area aku..
akulaa ni baru ada kepentingan yg amat sangat dgn benda broadband ni tapi tak tahu yang mana baik maxis ke celcom wireless tolong la cadangkan kat aku kang kawan .
Aku cadangkan kau try guna mxis.. dia ada masa bertenang seminggu.. dalam masa sminggu tak puas hati pulangkan balik..tapi hati2 contrak 2thn woo.
posting from alamanda food court 3G speed around 400kbps .. whoohoo… online anywhere yah.. org semua duk perhati aku antena terkeluar dari beg hehehe….
so far aku pakai maxisbroadband ok aje…aku surf kat Subang Jaya (HDSPA) Kota Damansara (HDSPA) Beranang (3G), Sg Udang, Klang (EDGE). Tapi klu kau orang tau celcombroadband package rm68 tu 384kbps n kau kena bayar duit modem tu beb…yang penting kemana aku pergi aku dapat surf internet…klu kau nak jadi heavy downloader why not live in US aku duduk sana 1M free aje…
For Info 2 u all :
1. CELCOM WIRELESS BROADBAND
Saya yakin ramai yg dah tengok iklan CELCOM USB MODEM
- RM68 monthly
Secara umum teknologi & coverage MAXIS dan CELCOM lebih kurang sama. Yang
beza ialah package nye
- CELCOM- TIDAK termasuk USB Modem. Modem kena beli sendiri, harga USB
Modem HUAWEI tu dlm RM990-RM1100 per unit.
- CELCOM - RM68 sebulan utk akses unlimited, 384k speed shj. utk peak
speed up to 3.6 Mbps, RM128 monthly x masuk MODEM.
garmaxisbroadband!!
kau pakai pakej mano..brp spec komputer kau..mgkn tak speed dia bergantung kpd sistem kita..
For Info I’m using Starter Package 384 Kbps n Power Package up to 3.6 Mbps. So far speed yang digambarkan taklah seperti yang dicetak pada sekadar 200Kbps up to 400Kbps (Starter) n (Power) 200 hingga paling tinggi I cuba 1.8Mbps.
klu highway tak penuh lah. Malam orangramai kat rumah a bit slow lah…..Spec computer biasa aje Acer Laptop Intel Pentium M (1GB) tapi kalau model baru Celeron or Core 2 Duo lebih baik n PC i’m using AMD Athlon XP 1800+ 1.15Ghz, 512MB..if ur area EDGE so slow maaa..
before sign up better check ur coverage frenz….
Di kampung I Beranang ada 3G coverage…pelik gak
hi all… which network mode good? (maxis broadband) HSDPA,3G or UMTS which one can get high speed?
If ur area HSDPA (speedtest up to 1.8M) is much faster compare to 3G but mostly HSDPA cover in big town such KL, Petaling Jaya, Subang Jaya etc..but remember if the traffic are full u still get the slow speed…others provider also the same…other countries are more faster than Malaysia…we’re too slow..
aku pakai celcom broadband guna nokia 6288 sbagai modem.line no problem 460kbps.aku duk area cheras tp kalau aku balik kg pun kt alor gajah melaka dpt acces yg same 460.8 kbps.buat masa ni xde ape2 masalah lah.aku guna celcom bb rm50 jer sbln sb ayah aku staff tmnet so ada klebihan lah skit rm50 jer.
maxis is great…
On my 3230 phone can get SPAM MMS but cannot send MMS.
Changed from hotlink to subsidiary postpaid line and say will compensate my credit but still charge me monthly bill(I had rm50+- credit). Should be 5 months free…
Internet line also surfing is ok but downloading SUCKS. 3am morning sure cut line.
What is HSPDA, EDGE and UMTS? I get all three where I am(Subang). I get EDGE(mostly) or UMTS when line “kena potong”. =.=
Speedtest up to 1.8mbps? NO WAY ler. Latency seems to be always 999ms(tried 3 times during morning, afternoon and evening - speedtest.net).
pe lak pakej giga broadband ni.. tak penah dengar pun.. ad sesape yg expert tolong explain ckit.. dengar cam best je..
Speedtest.net testing its all depends on area, signal, traffics, your computer speed. No one can get exact and stable speed…maa
One problem with ur ZTEMF600 if showing EDGE all the times better send back to Maxis Centre coz its something wrong somewhere…you supposed to get HSPDA OR 3G IF surf in HSPDA area unless ur area below 3G signal…better check ur coverage…
Hari Jumaat yg lepas saya telah melanggan Pakej Power Maxis broadband menerusi ejen maxis yang mengadakan promosi di Alpha Angle Wangsa Maju. Pihak promoter telah menjanjikan sekiranya sign up pada hari tersebut keesokannya (sabtu) secara otomatik akaun akan diaktifkan. Malangnya sehingga pada hari ini (Ahad) akaun saya masih lagi belum diaktifkan. Saya cuba mendapatkan penerangan menerusi Maxis Customer Service dan bertanyakan tentang hal tersebut, mereka mengatakan tidak mempunyai rekod dan enggan bertanggungjawab kerana pihak promoter tidak menghantar lagi borang permohonan saya. Apa yang dikesalkan, pihak promoter Maxis Broadband sanggup menipu pelanggan dengan menawarkan pengaktifan segera dengan meyakinkan pelanggan tentang tawaran tersebut. Tambah dikesalkan ialah dimana pihak Maxis sendiri enggan bertanggungjawab tentang urusan pendafatran yang telah saya buat dengan pihak yg mereka lantik sendiri sebagai ejen.. Membiarkan ejen mereka menipu pelanggan dengan menawarkan pelbagai tawaran yg tidak mereka mampu buat, adakah ini tidak menyalahi etika?
Hi Shanie,
sedeh dgr citer ko tuh, aku pun regist kat alpha angle gak, hari ahad laa tapi minggu lepas, tapi balik malam tuh ok laa dapat pakai, macam kes aku pun sama jugak dia takbleh nak activate time tuh sebab laptop dia cam problem tak bleh access site untuk register tuh, mungkin ada problem masa activate account ko, dia punya kedai actually dekat sebelah jpj wangsa maju tuh, ada shop lot , ko cari laa authorised maxis nye center, aku lupa nama kedai dia, cuba laa pergi follow up, aku tgh kat office ni, nanti aku balik rumah aku check kat copy form tuh rasa aku ada number phone , nanti aku post kat sini OK, jangan risau mungkin diaorang pun tak sedar benda ni, follow up je kay, selamat ber broadband dengan maxis hehe
Hi…Shanie
Just be cool maybe the promoter is still not submit 2 Maxis Centre yet sometimes their online systems is also down due 2 many applications…hope the broadband is not jamming and Maxis should enhanced the systems to satisfied user not just sucking customer’s money n so poor service.
Here is the speedtest.net results for
my maxis starter 384kbps for area Subang Jaya HSPDA http://www.speedtest.net/result/199121797.png
power package up to 3.6Mbps Only 1.8Mbps
http://www.speedtest.net/result/195798715.png
Maybe i’m so lucky they put “the kuali” on the top of my house….hehehehehehehe
Being using maxis starter plan for 7 months:
1. I regret big time.
2. Was cheated on the 18 months bond.
3. P2P will not work, or only few hours early morning. Even google talk or msn is difficult to work correctly. Simply, the network quality is too bad even it is 3G covered. My area is Puchong, except bdr puteri, u can forget about the rest.
Conclusion, DON’T SUBSCRIBE, this is a typical buatan malaysia - talk big no quality and full of lies - tipu tipu tipu…
ermm…byknyer komen pasal broadband2 skang ni..
maxis cam tu…celcom lak camni…
aritu ada korg tnya pasal giga broadband kan…
aku keje ngn giga nih baru jer..
dia kalo na dikatakan saingan streamyx pon..ada gak arr
cuma..publisitinyer kureng sket…
kalo korg na tau lagi leh la tnya lagi.ehehe…
kalo dr segi arga…lebeh kurg ngn streamyx tp…
aku leh gerenti…download and upload lebih maju dan pantas dr streamyx..huahuahua…
ni ape yg aku rasa la..sbb kat umah aku guna streamyx…kt opis donlod movie…or…ape2 laa yg bersangkut paut ngn download ni..mmg pantas dan efisien cam indahwater…
ok?
helo cutecat…
pls inform how to subscribe the GIGA…Do Bangi area have that service
hi sam!
actually…giga broadband ni skang paling meluasnyer kat area klang valley.
area bangi ada la jugak…tp cuma kat lhdn bangi n mfi..tp asanye coverage tak bape na ada sangat area situ..
but to subscribe or further info u can col us..pepon u can find out more at vdslnetwork.com
ok sam?anything u can ask me…
tq cutecat 4 the info..I just surfed the website..I don’t think this giga is for personal use..toooo expensive tu..
sam..
actually ape yg ada kat website tu utk ofis or enterprise or samting la..
tp sbnrnya…utk residential pon ada gak…cuma takde lam pakej tuh..xsilap la…for monthly 99 la..tp ikut bape mbps u nak la…kalo u nak further info…juz give ur emel..i can bg da info..ok?
Hi,
i dulu celcom supporter, tapi 7 tahun yg lalu tukar ke maxis sebab gaya marketing celcom yg suka pusing pusing. Contoh celcom kasi promotion dari RM70 down ke RM50 access fee per month, tapi subcribe then bayar juga RM70/month for basic fee kerana additional hidden charges RM20 for other services tapi tak boleh cancel -> overall celcom masih tiada kasi promotion, ia only pindah charge itu ke lain charges.
So, lepas 7 tahun skrg, celcom masih pakai marketing yg sama. I dah tanya beberapa kali ke celcom branch pasal RM68 unlimited usage broadband. Juga kamu fikir apa maksud “unlimited usage”. utk kebanyakaan user tentu mereka fikir unlimited download upload lah. Betul tak?
Tapi sebenarnya tidak…
apa celcom maksudkan ialah unlimitedusage=unlimtedconnect but if download kena charge $/byte.
Kalau nak lebih jelas, boleh lah pergi tanya celcom branch, i pun harap anggapan i salah sebab i pun nak 3G service.
Tq
HI, DARI APA YG SENG KATA TU MMG BETUL..ORG DAH NAK CECAH 1GBPS (1024 MBPS) KITE, BARU NAK BUAT 100MBPS..HENTIKAN LAH MAT..(IKLAN DLM TV ;p )..RASA2 NYE DAH LAMA SGT KERAJAAN KITE TU PEGANG NEGARA KITE MEMERINTAH..KENA “CHANGED THE WIND”.. NAK LABUR 53BILLION? BUAT BROADBAND? NARROWBAND ADER LE HAHAHA..DAN SATU LG, HIDDEN CHARGED TU MMG ADER..KAW2 LG TU…SAPA2 NAK MELANGGAN TU BAIK TANYA BETUL2 DIA PUNYE AGREEMENT..DIA DIORG BERBUIH MULUT NAK TERANGKAN HAHAAH..TU JE NASIHAT HAMBA..TQ
Perkembangan teknologi broadband diMalaysia sangat teruk. Kata belanja berjuta2 ringgit membangunkan infrastruktur broadband tapi sangat mengecewakan kalau nak dibandingkan negara lain kita jauh ketinggalan..apa yang saya nampak mereka hanya nak “mencuri duit pengguna dengan perkhidmatan yang lambat dan lembab” teknologi tidak salah tapi cara orang yang mengekploitasi teknologi perlu dipertikaikan..macamana nak maju kalau provider lebih pentingkan diri daripada keutamaan terhadap pelanggan…tiada langsung win-win situation..Yang ada “we are making more profit and you’re moving in slow motion in broadband forever……
I signed up to maxis broadband about a month ago, i really decided to get it cause the streamyx was totally unstable and i figured i with a 3.8m line would be handy, plus the sales person said you could use it anywhere you can get maxis coverage. i was impressed cause the thought of checking my mails and surfing wherever i maybe was a great idea. so i signed up, and honestly for the first few days i was in KL i was impressed, the speeds weren’t great but its was bearable. then i had an exhibition in Port dickson, decided to try us it there.. To be honest. IT was unusable..virtually 10 mins to load one page. it was that bad.. and totally unstable. even thought it said i had full bars of edge. overall i’d say the broadband is usable in KL, but don’t get your hopes up outside of it. if i could get a refund. i would.
aku pengguna celcom broadband unlimited.. rm68.
merujuk kpd: mariniaga Says: “apa celcom maksudkan ialah unlimitedusage=unlimtedconnect but if download kena charge $/byte.”
mana ada kena charge ar.. giler ker apa kena charge. aku pakai ok jer.. download ke upload ke, tak der kena charge pun. ko jgn ar tanya org celcom tu, dorang tu bukan tahu apa menda pun. dorang tau jual jer. apa pun, yg aku tahu, kalau kena charge tu, kalau download lagu dlm wap website yg charge. contoh, kalau nak download lagu dlm wap celcom. itu kena ar charge. tapi kalau korang surfing internet, pastu download lagu mp3 kat internet, mana ada kena charge. jgn ar download lagu kat laman WAP yg charge.
aku dah guna celcom broadband ni, dah lama dah. apa pun, aku puas hati ar. tapi 2 minggu sebelum ni, memang celcom broadband mcm hampeh. slow giler. lebih teruk dr diulup. tapi semlm, dah ok balik. pihak celcom ckp, selepas 11hb nov, dah tak der problem. mintak2 ar lepas ni, tak der masalah lagi.
apa yg bestnya celcom broadband ni, kawasan liputan mereka luas. aku dok mersing johor. tempat jin bertendang ni pun ada coverave 3g. apa yg best lagi, ada HSDPA, nama lain yg celcom guna 3gx. atau 3.5g. so far, aku amat berpuas hati dgn celcom.
aku pernah jugak test maxis broadband baru2 ni masa aku gie kl. aku test pun kat kawasan liputan maxis hsdpa. area mrr2. area sri gombak. dekat dgn giant. kira ok lah jugak speed maxis ni. sama mcm celcom broadband. tapi masalahnya, maxis ni, liputan tak meluas sgt. tu yg lemahnya. maxis ni, kedekut.. hanya bandar2 besar jer liputan ok (itu pun tak semua tempat) kalau tempat jin bertendang mcm mersing ni, entah tahun bila lah ada maxis 3G.
aku surfing celcom broadband guna pc dan laptop. connect guna cable dan bluetooth. so far, so good.. apa pun, aku prefer lagi celcom broadband daripada maxis. sebab yg paling nyata adalah, liputan celcom broadband ada kat tempat jin bertendang mcm mersing. huhuhuhu.. tapi kalau aku dok kat Kolumpo, mesti lagi byk kemudahan. sebab byk company2 broadband yg lain. dengar citer ada 4g pun ada.
Hi…Kelvin
You should screw up the Maxis coz not giving u the real speed. I did that before now my speed even more better especially in HSPDA or 3G area. One things for sure if ur surfing inside the house normally the signal is unstable so put ur ZTE moderm near the window or outside much better….
hey, everyone here! how r u there? dun so angry! actually i’m a technical support executive. i found out tat during this day in malaysia all the broadband service provided is suck as u all know… I STRONGLY recommand THEM NOT TO use the funding for PROMOTION N EDVERTISE but funding for thier ACTUAL SERVICE!!!! dun just everytime we call up n wait for the stupid operator answer our call n give FAKE PROMISE…AGREE???
Hi, I’m using SE K600i.I’ve subscribed to maxis GPRS. I’m able to surf the internet but not able to stream any internet radio. I get this message ‘Error.Cannot connect’. Can anyone help?
Honestly,I really feel despair to maxis broadband,
there is too many problems of the services, even can say terrible!!!
the speed is suck and terrible..wasting my time!!
I don’t knw why maxis will become like that,really dissapointed!
what up to 3.6Mbps,nonsense!
speed like shit..always break down!!
ai…it’s time to say GOOD BYE to MAxis!!
Despair to Maxis Broadband…It’s time to say Good Bye!!!
Hi…hate maxis
So sorry to hear that your maxisbroadband does not satisfied you in speed and lousy service. Normally the HSPDA and 3G(UMTS) cover in big city only. If your area EDGE or GPRS just forget about it coz the speed is terribly slow or not connected at all…anyway where is ur area?
Thanks for all kind of comments here.. be patient, this is Malaysia.
the maxis broadband agent told me tht my area is covered!
ya,it is covered,juz with a terrible services..
they said I might get a better line if take the RM98 package..so I beleive it..but now regret!
al my frens in different area oso said that maxis is cacat line…ya..that’s true..i need to reset my connection n modem many time juz can get a SLOW speed connection..fed up..
hehehe……
I nearly sign up for maxis, I know thier services is suck. But what choice do i have? Celcom. sorry to say. Their minutes plan really suck
But this evening I read some news, digi is goin to have 3g thru time dot com.
well… at the end of this month, i;m goin to sign up with digi
If DIGI can provide better service n more faster surfing why not?..at least 1M n stable…dun mind 2 sign up……important speed not slow motion speed!
slow motion is better than putus putus motion……
After all, outside 3G coverage, maxis also will use edge/gprs
DON’T subscribe, WORST than streamyx.
after reading all comment by maxis user from few blog site. thinking twice to apply it and the upload speed is worst, not even above 100kbps.
maxis connection is way diferent then celcom .. i heard tat maxis is using underground wired wireless technology .. tats y they cant pass (5 floor n above).. tried b4 wit maxis . is better not coz they all jus need u 2 sign up wit their CONTRACT!!! i kena aldy.. ,(
that day i subscribe maxis broadband just sign a small piece of paper. Now, they said in contract already. How come a small piece of paper can be contract. In law, it is impossilbe. The people must tell before i sign. they din tell about the contract also.
moreover, if sign a contract, the paper must be big, and the word size cannot be small, must big(especially the agreement one)
Their contract the words is surely small similar to the service provided. Anyone please read the term n ur coverage before SIGN UP.
If ur area HSPDA/3G I think just ok enough FOR surfing or downloading but for EDGE/GPRS i’m not sure the connection probably too slow.
Please be sure ur area is HSPDA if not dun sign…frenz…you’ll regret later…i’m using STREAMYX also now the speed even better not like before…the speed above 850Kbps n more but still not reach 1M…but the problem with streamyx i cannot bring it along…coz i’m in the move all the times so my best solution in Maxis Broadband coz its mobile…so if u wanna 2 use it think twice 2 suit ur best…
Please feel free to add those locations that you’re having a good or bad speed. So I think this will be helping each others.
hi…
i need an opinion which one is better, Maxis broadband or Digi EDGE? i need to install internet before january…
Hi…magna
Very difficult to say which provider offer the best services in broadband coz its depend on location, coverage, etc…anyway please call me at 017-2471900 to check ur area and what’s suit 2 ur requirements.
Jangan Guna Celcom Broadband jika anda tak mahu masuk hospital gila.Aku hampir gila dgn kerenah Celcom Broadband.Dah hampir 23 hari aku subscribe,TIADA satu hari pun aku boleh browsing internet dgn hati aman damai.Setiap kali aku call Careline utk komplen,Mereka akan kata…”baiklah encik kami akan buat laporan..bla bla bla”.2hb Nov dulu kata servis ada prob & should be ok on 4 Nov.Sampai 4 Nov dia kata still ada sikit prob n should be ok on 12 Nov.Sampai 12 Nov dia kata…we very soli,ada sikit lg prob n should be ok on 23 Nov.skrg 23 Nov,aku nak cek email kat Yahoo hanya dapat bukak lepas 17 kali Reload pages.Arggghhhh..aku rasa cam nak bunuh aje si Celcom ni kalau dia seorg manusia.
opsss..aku sorang2 cakap melayu kat sini eh…soli maaa..aku tension sangat ni
pakai digi
Hi…CelcomGiler
Another horror story of broadband..I’m not sure where is ur area frenz..please mention it. By the way please check ur pc or laptop configuration maybe not setting properly. Check also ur moderm (possibly faulty set) n test with other frenz computer also. If everything ok…just add more screw up 2 CelcomBroadband…happy surfing buddy
hmm…sumer org dok komplen ttg maxis.tp mcmane dgn clecom broadband?i’m considering to register for celcom bb this coming december.plus,iklan kat tv yg rm68 monthly tu mempengaruhi aku.tapi,aku bdk uitm shah alam n kampong kat batu hampar perak…korg2 rase,aku akan selamat ker(bt hampar,beruas tu mmg tmpt jin bertendang)??pls help me…
amik digi jer… ujung bulan ni aku amik digi
Will maxis charge additional fees if we used more than 3GB download per month or will they take any action to cut our services? Please help.
No one can assure stable speed in broadband coz its using signal transmission unless u’re staying in HSPDA/UTMS (3G) area and due to traffic congestion. Everybody want to surf internet more faster especially downloading file even streamyx also sometimes do have problems too. If u want to subcribe any broadband in “kampung area” make sure there is at least EDGE coverage even its surely slow in speed or not connected at all. Don’t blame provider if ur area is not covered by broadband coz you’re already know the risk….think twice.
i’m staying at jalan desa serdang 1, will be moving to kajang another 8 months. taman sepakat indah 2 near tu bangi area… not sure which package is good for me.. thinking of subscribe to maxis but after reading your commnet… brrr feel doubt pulak.. then thinking of choosing celcom coz no penalty if wanna terminate.. but the usb modem also not cheap…
hmm… digi how eh?
most commen says digi is slow… what you expect, they are using edge/gprs….
but the line is stable
[...] no such solution been made by them. So I write another report today. I heard Calvyn, Jeff Ooi, Planet Malaysia, also complained about Maxis services before this. But that regarding Maxis Broadband services. So [...]
hi magna
I’m not sure whether ur area is covered by HSPDA or just 3G. Anyway i can check 4 u before sign up…just ask me…i’m willing 2 help…So far i’m using Maxis no problem at all coz maybe my area is HSPDA…i’m using Streamyx also..if u wanna me to compare which one is better surely streamyx but it’s not mobile….I agreed with maxis slogan “TAKE THE WEB WHEREVER U GO THAT’S SUIT TO ME” anyway Maxis should improve their speed service and more stable not just saying faster surfing but actually slow….
guys.. my streamyx has be sucked this few day. I live in JB and I cant imagine my offday without internet can be a bid disaster. The think is, for the last one weeks, my internet connection having this disconnection issue. This problem really a pain in the ass. This 3g stuff is quite new for me.. please enlighten me more.. i am using nokia express 5300.. its not a 3g phone (2.5g only ma). Please advise. Btw, tomorrow i going to call that tmnut .. u bet for those who working tomorrow…
Celcom website is useless la…. no information at all!! very little info can get from there. Link also tah hapa-hapa… haizzz….
hmm…tmpt aku ada edge.aku pnh online guna digi edge n mmg ok…tp tu org punyer…so,mane plg ok ni??antara maxis,celcom n digi??aku student so aku nk plg murah n speed xkisahla xpower mana….HELP!!
A normal people wil be crazy after using maxis broadband..especially in these few days…waitng for few hours to connected to the internet juz for few seconds!!!
can i be abusive here? i really want to talk somethng rude even dirty words to maxis…cheap line! keep on disconneting..so so so regret to apply it!
Both Celcom & Maxis are liar….
Maxis & Celcom Penipu…
DigiMan,
Bermakna, digi nyer lebih baik daripada both maxis and celcom?
hi, im thinking bout buying a broadband so i can suft d net at u in nilai n at my house in cheras. but as a student if the monthly payment is under RM100 is still fine but will it be okay? what about d coverage in nilai and n most importanly will it work? the speed in downloading n uploading files in d net? right now is wondering which broadband 2 buy. After reading all the news. im having 2nd thought about buying it. any1 help me if there is another way….
Hi…mai
So confusing which one is better…call me at 017-2471900 i’m willing 2 help your broadband problems if maxis available in ur area and at least 3G coverage should be ok for light internet surf if u’re wanna to downloading much bigger file should think streamyx even its not guarantee….For DIGI not sure the coverage most probably stable in EDGE mode…
Today i went to Maxis Centre located at KLCC. I brought my ZTE600 for replacement coz recently its always disconnected the line whenever i surf the net.What i can say that their customer’s service is so lousy and slow its take 3 hours to solve the small problem and also so “kedekut” not to replace the defects moderm just changed the sim card….a well known broadband provider but so slow in customer support….MR ANANDA please open ur eyes…
I supcribed maxis broadband power package 3.6 m but so slow like internet 56 k/modem, what happen? my location is Taman melati I check the cover area, it’s cover
someday I can’t connect to the internet and I call to maxis call center but they can’t solve my problem, I do anything that they introduce
but still slow
Dato’ Ananda please open your eye, you are Malaysian Tycoon, why? you don’t have ethics in your business “Maxis penipu”
Hi…Rose T. Melati
Ur area HSDPA or 3G, type this 192.168.0.1 and check ur signal coverage..try put ur moderm outside the house see if there is any different…if ur moderm showing EDGE/GPRS is really slow or even 3G also slow sometimes due 2 traffic congestion especially at night…lastly test ur speedtest.net normally power package must above 400Kbps if lower than that dun know what to say….frenz
hye gamaxisBB .. can u help me .. if u can check in bukit mewah, kajang .. is it HSPDA or EDGE/GPRS coverage.. ? hee .. thankz brO ..
aper lagi bertukar lah kepada celcom broadband..rm68 unlimited access…speed up to 384kbps…sumtimes dapat 3.6mbps!!!!!!!!so fast….
hi…jOe
This Sunday i’ll be around kajang area most probably evening coz i’ve event in Stadium Shah Alam. Please give ur contact no. so i can check more specific ur area whether is HSPDA or 3G….thanks…017-2471900
Hi Faiz
I wanna to know where is ur area that can speed up to 3.6mbps…is it true as far i know it only can reach up to 1.8Mbps…coz maxis n celcom are using the same technology..any prove…please..
hai garmaxisbroardband
;ksdhgpipqehpg
kl sentral,klcc n menara celcom…believe it…
thank you
hai garmaxisbroardband
kl sentral,klcc n menara celcom…believe it…
thank you
Aku ni kat pedalaman sarawak yg ada cuma the one and only celcom aje. Maxis ngan Digi tuh iklan je lebih kat TV “liputan terluas” konon tapi habuk pun tarak. Aku guna celcom broadband, line kira laju sebelah malam ke dinihari mungkin sb tak banyak org guna time tu. Anyway yg penting mane2 ku pegi takle boring sb mane2 ade line celcom. Dpt la aku beternet.
ye ker..aku stay dapat access 1.8mbps biler online dalam kete atau pun komuter…xder masalh pun..to sutong…cayalah good job
I have the same feeling as hatemaxis. I have been using maxis wireless broandband for 8 months and i had so much of nightmares.First, it went down many times in a week and that silly wireless modem rosak after few mths. Called customer service and got a full stomach of frustrations. Anyone can just try to access their customer service and you will understand how suffering you are when talking to them. Paying RM68 per month and you got so much of problems.
haiz….malaysia BOLEH….
thanks lim…so now just switch to celcom broadband..feel it…
hmmm..
I’ve just subscribed to Celcom D68 package abt 3 days ago. The first day it was good, i was getting d/load speed of abt > 100 kbps but starting this morning, my dl speed range from 1000 bytes to UP to 384 kbps. Like one of u guys said - 0.5 kbps is still in that range, right?! It’s just an embarassment and a downright insults to the rakyat!!
Is there anyway we can hack websites of those telco comps or the Ministry of Telcom - and bombard them with all these grievances?? My computer skills are just enuff to survive this digitalised era but if i am a gifted hacker - I would attack all those relevant websites. Biar padan muka penipu2 ni. I don’t blame the frontline staff - techies/ cust serv and so on. It’s those bosses who promise to upgrade the facilities but never do anything. These comps hv money to spent sponsoring events, paying celebrities to promote their brand… but not enuff resources for basic upgrade??!! wtf
sorry for the loong comment - I’m just airing out my grievances. BTW, i use this Celcom broadband penipu thingy at home (Kelana Jaya PJ) and my workplace (Bangsar). In Bangsar, ada HSDPA signal (full 5 bars) but the dl speed is still as fast as a drunken siput babi. (sorry to all siput bais for the analogy) LOL
thx for reading and i would stay tune to this site to share experiences with other snail internet users in Msia… (how i wish i’m living in Chile right now - at least got high speed internet)
it’s me again .. i don’t know why but for some reasons random sections of my previous comments were missing? Am i being censored?!? wtf
anyway.. here are the missing parts (nak puaskan hati ni) ::::
hmmm..
I’ve just subscribed to Celcom D68 package abt 3 days ago. The first day it was good, i was getting d/load speed of abt > 100 kbps but starting this morning, my dl speed range from 1000 bytes to UP to 384 kbps. Like one of u guys said - 0.5 kbps is still in that range, right?! It’s just an embarassment and a downright insults to the rakyat!!
waaa,, planet malaysia. Such a good spam blocker/censor u hv here. All my paragraph that bitches about the M A L A Y S I A N govt has been censored..
funny tho 1st time i’m being censoreped… takpe laa… dikhuatiri aku kene cekup ngan ISA pulak nanti .. whatever!
suzanis, I don’t think we have censor your comment before.
wow suziani…begitu panjang comment…sure ker speed tuh slow…atau pc@laptop anda yang bermasalah…sy duk hulu pun stay dapat connection 1.8mbps kwsn SG.BUAYA!!!!…mmg hulu tuh…dlm train i stay dpt 1.8mbps…damn bro kat sbelah saya dpt 3.6mbps HSDPA stesen sg.buloh….ahaks…conclution nya bukan bergantung pada coverage 100%..tapio bergantung slot modem support braper K????tuh jer…sorry la kalau comment terlampau panjang…aper yang saya itu yg smp kan..aper yang sy rasa speed tuh betul itu la yang saya akan smpkan…k chow cendol
planet M, really? coz i tried to re-post the missing parts but couldnt get thru. It could be the dr dave spam protector then (refer the footnote at the bottom of this page). Anyway, thanks for giving me the space to rage out ^_^. This morning the speed is a bit.. wee bit better . so it could hv been due to the poor weather yesterday.
^_^
faiz..
sebelum ni sy selalu connect laptop thru proxy server office — laju je. Tapi kalau ada possiblities the problem lies with my laptop .. camna cara nak pastikan? Pls teach me sbb sy ni blur sket pasal specs computer ni. Utk tidak mengacau org lain, u can mail me personally at banjar75@yahoo.com
terima kaceh le faiz yee..
i dah email bout that comment..so let surf…
hi faiz ..
tapi kanm, nape celcOm takmo wat harga USB modem murah2 eh .. ? mahal seyh … menci ah .. hee ..
maxis broadband…duno hw long i stil need2 suffer…tired…dc dc dc and dc….suck speed……..almost despair oredy…so sad..nthng to say… no comment anymore…
wan2 ask sumthng…my area is taman melati…setapak..melati utama condo…is my area covered?…
hahaha.. 2day maxis is pushin hard on their broadband promo at pIKOM fAIr!! dunno have been cheaTed!! lOL ,P i am having two line CELCOM is Da beST!!
maxis bb hampeh sebab tableh pakai P2P, camner aku nak download movies… nyesal aku, nak cancel dah tableh contract 18 bulan tu.. ade sape2 leh ajar aku cam mana nak download movies pakai maxis bb.
to - kl sentral..tuh harga standard kalau xcaya datang blue cube kl sentral…sure akan percaya punyer..
to - duno..celcom 3g support at taman melati..coz tuh area umah lama aku
to - celcom cool..yeah bro..celcom is cool…
maxis bb user…maxis broadband mmg block p2p laaa…pakai kproxy pun xkan lepas punyer…
tO Faiz ..
CeLcOm BB Leh dOwnlOad apa2 tak … ? dia pUnye p2p bLock tak .. ? kalau bLock bleh tak kita dO sumthing supaya leh dOwnload gak .. ? sebab saye nak donlot gak .. saye tak dulik ! hehehe
to faiz ..
ceLcOm BB punye p2p bLock tak .. ? lalu block bleh tak kita do sumthing bout it so that kite boleh downloading .. ? heehee
can i ask sumthng…i wan2 knw more abt celcom broadband, i heard tht it is better thn maxis,but it didnt provide modem rite? so hw shld i going th share among few pc?
if not wrong, the modem for celcom is cost abt rm1XXX, OMG, it is too expensive…!!
how wide is celcom broadband covered??
can sum1 ans me pls?
Use Digi EDGE. Good and reliable. Although not so fast. Highly recommended for student like me.
Does anyone know how to connect Digi EDGE by using DOPOD 838PRO to laptop? I’ve tried to search at Digi website, but only show a little number of phone model only. Please help me. Thanks
hatemaxis.. i’ve just started using Celcom BB.. Yup, u hv to buy the modem from bluecube (authorised shop of Celcom)and it costed me RM969. bl&*dy expensive but i opted for celcom coz it doesn’t tie u in a contract like maxis. So u can terminate the account anytime u want …
Coverage wise.. Celcom is much better than Maxis. A friend of mine while registering for maxis- the maxis officer asked him ‘where he lived. If apartment, what floor - coz it seems that maxis coverage depended on a lot of factors’
i’m quite satisfied with the area coverage coz when i was in sungkai, perak (hubby’s village), i was stil able to get connected to the internet.
but at the moment, got high latency problem laa… download rate pulak as slow as snails.. wat to do aaa??!
holla hate maxis…
kalau mau murah punya usb @ datacard..email me..
faizzz83@hotmail.com…
i direct ngan dealer…
I used to be subscriber of maxis broadband.. and i’m telling you that the service and conection speed were all WRONG!… connection speed are the worst case of alll, n maxis should rethink n name his maxis from broadband to LOWBAND instead…
yupz…i sokong u B@N…
dah la p2p x lay pakai…
so bertukar la kepada celcom broadband..
aku pon tgh under consideration lagi nak amek wireless broadband nie… tapi tanak consider streamyx sebab tak mo bukak line phone umah, leceh… kalo betol celcom ok.. kat bangi coverage dia ok tak? next year nak pindah sana…
For those of you who think you are being cheated Read this. Speed in the CONSUMER internet is best effort only. If you want a guarantee speed go and pay for a lease line at more than RM3K per mth. We always think it’s better overseas,but it’s the same…we get promises of 8Mbps and 14Mbps but rarely happens due to the same reasons. So enjoy your connection as things will never be any different!!!!
wahai rakyat malaysia janganlah anda menggunakan maxis broadband dan digi broadband jika anda ingin masuk syurga……
apsal lak ko ni??ttiba wat hukum sndiri lak..
bertukarlah lah kepada celcom broadband
I am living in subang Jaya, SS19. Maxis cover my area as the HSDPA zone. Speed I am getting with my Power plan is about 5kbps. Almost back to the dial up era.
Advertised is 3.6Mbps. I don’t know about others, but I have never seen that speed. Fastest I got for like 2 minutes is 500kbps. Can’t believe how bad the service is. Called customer support and said there is nothing they can do.
But I know there is something that I can do. I am giving my business to somebody else!
I’ve been using Maxis Broadband and I have to say it sucks.
For the first two weeks, I barely had connection or I have to reboot the modem a few times (mind that 3.5 is available at my area, so I subcribed to the most expensive plan). 20++ phone calls and threats of unsubscription, they finally improved my line.
But the horror came in 2nd month. The line is ALWAYS below 100kbps (their bandwidth speed test is a con!!!) and last night the line died before midnight. I called and the customer service told me that they are experiencing ‘nationwide problem’ and assured me that it will be in order in another hour. Sure… I gave up at 4am. Guess what? This morning the line is still bloody non-existent. The funny thing is that Maxis speed test site read my connection as over 1mb. HA-HA-HA! Feel like giving them a call and screw them over the phone. But of course as usual no one picked up the phone, or I have to suffer from the humanoid customer service people who speak in andrygynous tone reciting their cookie cutter answers.
So… Setelah mendengar rintihan dan segala tohmahan dari pihak2 yg telah melanggan pelbagai pakej yg dikeluarkan apa yg kita dapat? Semua berpihak kepada
pengeluar samaada Maxis,Celcom @ Digi.. Yg rugi sape? kita then yg untung sape?.. Renung2kanlah wahai sahabat2ku…
please….do not…never..dun try…to apply maxis broadband…if u dun wan2 to die….
the most suck line in malaysia…..
I dun know what actually happened 2 u all, so far i’m using Maxis Broadband no problems the only things is the speed really not stable. To surf web and email no problems. Or maybe Maxis now their traffics are getting congested. No more space for surfer anymore i think…They’re all using the same technology and dun so sure u’ll get what u want especially the broadband speed..Too many limitation by the providers.For them PROFIT is number one For User let them surf in a very slow SPEED…just send millions of complaints 2 them MAXIS, CELCOM, DIGI or whoever will open their eyes…don’t just wasting money advertised false info….improved the speed and coverage….
celcom is not takin my money!!! they hav the best service for wireless bb ^^ truly wireless..
i nk try celcom broadband wireless..i kat utm skudai..ok ke tak line kat sana?
if you all wanna try to test your speed, u need to take note that you tried to measure the speed from your pc to the server. Letsay if you use maxis or tmnet broadband tester, for sure you will get higher speed compare to the oversea broadband test because their server is far away from us and local want is near to us.
hope this tips help
i find these entries here are useful for i also want to register from one of those mainstream operators very soon. what we’ve been experiencing at the moment is an unjustified results over the active marketing campaign with all of its hollow promises. i believe when one wants to own his own connection he or she will be compelled to run the risks of failure. having said that, why not us all go quit our own love affairs with them operators (like boycott lah) and on second thought be pleased with going over to cybercafes over the weekend or when time permits. overly dependant to so called networld is not healthy either. what choice do we have eh ? just back to basics. use what is important only. for office workers, at the office when can use office’s assets for work. at home, limit the usage. if u need to download something bring your pendrive to nearby ccs, eh. just make sure they have USB ports. Cheers!
The best things to do before sign up call me first n check ur coverage if satisfied then installed the wireless broadband. If not better don’t sign u’ll regret later….like 2 help frenz 2 easier ur internet life…happy surfing…0172471900
MAXIS broadband is suck…
download and upload very slow..
much better using streamyx…
MAXIS is big liar..
Guys, please do not sign up MAXIS BROADBAND, bad! bad! bad! if you guys prefer better & happy life, please……never think about MAXIS BROADBAND, shit! what more can i say
Hi Hatemaxis & Ver88 ,
Yes, MAXIS BROADBAND is suck…..very suck, MAXIS BROADBAND go to hell !
Hi ver88,
You are right, MAXIS BROADBAND is suck !!
this 2 days,which is 21 n 22 dec….i duno wt happn toi maxis agn, my line totally cant connect to internet.
i hv went to maxis website..customer services…u knw wt happn?
tht “customer services” i thnk is cant function n juz put for pretty…i tried many time to post my feedback..but whn press submit..it mention “error,try agn”..
F* it!!!!…realy regret!!!!!
maxis broadband….go2 hell!!
Aku sedang pakai MAXIS BB tp takde masalah pun…S’ban ada 3G.Kakak aku pakai CELCOM BB tp slow sgt…Aku baru beli MAXIS BB pakej power RM88 dkt PC fair klcc…Kalau CELCOM BB modem yg kecik tu kena bayar kira-kira RM1099-RM1999. MAXIS BB tak pyh byr modem…Setiap bulan kena byr bil…Speed pun bole thn…Kau org pilihlah yg mana bagus utk kau org aslkan kau org happy…
yeah, Maxis should not call themselves “broadband”, just narrow band. I am in the HSPDA area, but most of the time, the connection very very slow or totally cannot log on, specially peak time like Sat / Sun night. Their customer feedback is useless, no reply and dono they listen to their customer feedback?
Although Streamyx is also not good, but how? have no choice, still has to say the best available in this country. Still has to tide up with Maxis for a year man…:/
dulu kita ada dial-up…hu mak aih..itu la yg paling hebat…lepas tu kita ada strymix la…hot spot la….wireless la..broadband la…3g la..hsdpa la..dan macam² lagi…..dari dunia kita bersempadan hinggalah tanpa sempadan la nih…..
saya guna maxis broadband. dan saya guna pakej starter harga RM 68..dia kata peak speed ialah 384kbps sahaja…..coverage kawasan rumah saya ialah ada HSDPA, 3G, Edege, GPRS!..semua ada..tp selalu saya dapat EDGE dan paling teruk saya dapat GPRS…berjinggut saya tunggu…memang la hagin 1 badan…..tp rupanye ada TAKTIK utk dapat kan HSDPA @ 3G…..taktik tu di gelar LOCK SPEED….. apa bila saya LOCK SPEED tu…. coverage saya hanyar sekitar HSDPA dan 3G sahaja..tidak lagi kepada edge dan GPRS….so buat masa nih ..saya puas hati…..sebab guna pakej starter…bayar RM 68 saya boleh capai 5.6 mbps….kalau ikut peak speed for power ialah 3.6 mbps…tp saya boleh dapat lebih dari itu…..
utk downloder maniac…memang la tak boleh guna broadband nih….torrent atau segala macam nika P2P agak lembab la…kengkadang langsung tak BOLEH!
broadband nih sesuai utk mereka nak baca emel…..surf maklumat….hantar file sederhana….as long DUNIA TANPA SEMPADAN…dan maklumat di hujung jari
saya tak kata maxis baguih…celcom tak baguih atau digi teruk….
tips yg perlu ialah..pastikan coverage tempat anda …jika ternyata maxis tak de coverage..jgn ambil maxis…guna yang lain..begitu juga pengguna yang lain…..sebabnye product nih tak sama pada semua orang…..saya guna ok…tp jiran seblah kata tak ok…so nak buat macamana?…
cuma baca dan faham syarat-syarat yg di tetapkan…. kalau boleh….mintak reseller maxis tu buat testing kat kawasan rumah anda seminggu @ lebih..kalau dia orang nak jual tu….sure boleh buat punya…..
Wow, I can only see complains so far. Defintely staying away from Maxis broadband
sapa nak tahu pasal celcom broadband call saya tony leong 0134377676,iwan 0194372226,joe 0134842128 ok……tq
khas untuk orang2 penang..sapa2 yang duduk penang la.
The best things check ur coverage and call me for Maxis Broadband free demo within Klang Valley.
Amy : 017-2471900
aku bersetuju dgn garmaxisbroadband kata tu… aku rasa le..apa yg menyebabkan orang tak puashati dengan penggunaan maxis broadband ini ialah…PROMOSI TERLAMPAU oleh reseller@jurujual maxis broadband tu…mayb mereka nak jual@nak capai target..so mereka cakap SEMUA BOLEH….hinggakan mereka tidak bercakap secara jujur kepada pelanggan….itu yang menyebabkan ramai pengguna rasa tertipu….
tetapi kalu nak mengikut etika reseller nye ialah kenal pasti coverage di kawasan tersebut…. bukan hanya sekadar tgk map@main conggak je ….tapi pastikan reseller tu pegi ke kawasan rumah anda…buat test line…apa jenis coverage kat situ..dan jgn test sekali je…test byk kali…kalau costumer puasa hati…dia akan beli..tak puasa hati….up to them..tiada paksaan…
logik nye boleh di lihat dalam kehidupan kita la… contoh anda nak beli kete ferari… jurujual tu kata kerete nih paling laju kat dunia…ferrari nih juara dunia F1….kereta nih hebat…so kita beli la..sbb kita nak kerete laju punya pasal….tp bila guna kat kl…paling laju pun aku rasa org bawak 80 kmj je…sebab gerak sikit je..dah ada trafik light..jalan jem… tak sempat pun nak tukar gear 6…so di mana lajunye kereta tu?..salah kereta ke?…..atau kita tak pastikan adakah ferrari tu boleh digunakan kat akwasan kita?..kalau takat buat hiasan.. TAK DE MAKNENYE……baik pakai kapcai macam aku nih…
gitu juga lah maxis broadband….mungkin kawasan anda tak de coverage HSDPA…cuma ada 3G je…. so dah memang tak de high speed…
apa yg garmaxisbroadband kata tu betul..aku rasa dia tu reseller yg bertanggungjawab la…sebab nak buat testing percuma….sebab aku pun sekaum dengan dia….. sebab aku reseller juga… aku tak marah @ terasa hati dengan komen yg diberi..itu adalah cabaran@langkah2 awal utk mengatasi masalah…..lain orang..lain masalahnye….kalau sekitar klang valley la…subang bestari, puncak alam, shah alam, pj, tmn melawati, cheras, kajang…aku sanggup lagi turun…kalau aku tak dapat..aku bagi le kat reseller lain….
sebagai reseller…aku mesti kata product aku baguih…tp tak kata produk orang lain tak bagus…semua ada kelebihan tersendiri…..apa-apa pun jgn kerana masalah kecil..menyebabkan dunia kita bersempadan…dan maklumat sudah tidak berada di hujung jari lagi…..
ada problem pasai maxis broadban sila contact aku kat jeemel.08@gmail.com…TQ
to arrancar..
u talk like this bcoz u r the reseller..u say like tht bcoz u r not be cheated!
got problem can ask u?
can i knw wt can u do?
tell maxis company?i dun thnk so…a lot of us oredy suffer a lot by ds broadband..realy so disapointed n angry..such a suck maxis…
u guys are all wrong i think….some of u all are too desperate as u heard the word ‘ broadband’ fuyoh!!! 3.6mbps (maxis bb) compared to 1.0mbps from streamyx.. but in fact is stated there up to 3.6mbps. u all din ask for the terms n conditions and wanted to subscribe. and is almost compulsory for all isp to have a contract.. Some don even ask in details n eager to get the small convenient usb modem back home to show off. Den u all started to complaint. I myself using that and i don face any problem with that. So pls trust maxis they are trying very hard to upgrade their services just to fulfill customer’s need just like U !!!
TQ hatemaxis.
what can i do?..emmm susah juga nak jawab….sebab nye mereka dah beli dan terpaksa menanggung semua kos….
aku tak tau le apa jurujual @ reseller tu janji kan pada pembli @ pada yg dah beli….tp pada aku la…biar aku tak dapat client @ customer dari pada jadi perkara macamnih…..
pertama kali aku promote..rata² cakap maxisbroadband tak baguih…so aku tak marah…tp ada juga sorang dua nak cuba….dan apa yg aku buat ialah….pegi test 3 @ 4 kali kat kawasan rumah dia….pastikan dia paham kalau dia guna maxis broadband nih….. kalau dia tak puashati dan tak mo blei..it’s ok…no big deal…dia tak rugi ..dan aku tak marah…
itu bezanye jurujual kat kedai dan apa yg aku buat la….sbb tu aku rasa….buat masa nih …mereka yg beli dengan aku…tak de masalah sgt la…. kalau 30 hari tu..dalam 4 hari tak boleh connect internet ..it’s normal ….tp kalu 30 hari …hanya 4 hari je boleh connect internet….it’s something wrong….
apa yg aku boleh buat?…..aku pun tak tau apa yg aku boleh buat..sebab kene tgk pada penjual @ jurujual @ reseller..adakah mereka bertanggungjawab @ jujur nak beritahu @ tidak….bila jadi macam nih….. yg jadi mangsnye ialah product tersebut……
macam juga talian mudah alih….ada tak perhidmatan talian mudah alih selain dari maxis, digi, celcom atau apa sahaja kat malaysia nih?….
bagaimana permulaan perkhidmatan mereka?…dari segi coverage?…harga?…
kalau kawasan aku kuat celcom…aku tak akan ambil maxis….kalau aku tak mampu bayar mahal…..aku pakai digi…. semua nye ikut kemampuan dan coverage kawasan tersebut….. jgn semata mendengar apa yg jurujual tu kata….itu hak kita as a customer.
biasa nye memang lah mereka tak akan beritahu semua…tp bagi aku tidak….. aku akan beritahu segala macam kebaikan dan keburukan nye……lepaih tu…ikut le pelanggan nak beli @ tidak…..
aku sendiri pun rasa simpati terhadap apa yg berlaku kepada mereka yg memberi komen di sini….kerana infimation yg di beri tidak tepat mereka terpaksa menanggung semua ini.
so memang betul aku tak boleh buat apa-apa pada mereka yg telah membeli @ menggunakan maxis broadband ni….
tp kalu yg belum guna… dan nak cuba, aku boleh bantu… ini bukan janji manis..sebabnye org yg buat dgn aku..tidak menghadapi masalah seperti mereka di atas…..
apa-apa pun…terpulang lah…. kalau nak aku boleh turun kat kawasan korang….blh test…..tak puas hati…jgn beli….itu je….kalau nak test sebulan insya ALLAH….blh buat….
biar sorang customer je yg aku dapat dan berpuasahati dengan servis aku dari aku dapat 100 org tapi seme dok pakat sumpah seranah kat aku…..
dan sempena tahun baru aku nak ucapkan selamat tahun baru mungkin ada produk baru yg lebih baik dari sedia ada….sesama kita cari…..
To arrancar,
bagus la ko cmni…leh r tlg ek…aku student uitm s.alam n mmg tgh consider nk reg bb tp xtau yg mane..
aku nak yg low cost,tu yg