Which Number Shall I Call?

Posted by cover on September 30, 2007

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My house TM phone having call in & call out since this morning. When I search in the TM phone bill I found:

Bantuan Teknikal / Pertukaran Alamat

  • Untuk pertanyaan, sila hibungi Pusat Perkhidmatan Pelanggan kami di talian 100. Untuk bantuan teknikal berkaitan tmnet 1515/1525, sila hubungi 1 300 88 1515. Bagi perkhidmatan tmnet streamyx, sila hubungi 1 300 88 9515.
  • Untuk sebaran pertukaran alamat, sila hubungi Pusat Perkhidmatan Pelanggan kami di talian 100, kunjungi TMpoint berdekatan atau layani www.tmonline.com.my.
  • Look carefully!


    My house phone having a problem, so would you think I call call customer help desk at number 100? The answer is NO. If you’re using a Celcom then yes, however I’m using Maxis.

    So which number shall I call? Searching in the TM portal http://www.tm.com.my and found
    “TM Group Customer Care: Dial 100 or 1 300 888 123″ & “Non-Celcom customers call from mobile phones can reach our Customer Service Centre at 1 300 888 123.”

    Yes please call 1 300 888 123 if you are using Maxis or Digi.

    The weird part is why not they include the customer care number: 1 300 888 123 in the TM bill?

    I’m really hope they can improve their service.

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